New versions of Salesforce are harnessing the power of Artificial Intelligence to enable you to make many decisions and discover patterns in mass collections of data, all with clicks rather than code. That means it’s beginner-friendly. This course is an introduction to utilizing Salesforce to perform complicated AI and Data Science tasks — without the complications.
- Access 26 lectures & 2 hours of content 24/7
- Build apps that utilize AI to automate processes & make decisions
- Explore core concepts of AI in plain English
- Sign up for free Salesforce Einstein & Salesforce Trailhead accounts
The Salesforce Service Cloud Consultant Certification demonstrates that you can implement the Salesforce Lightning Service Console, design service solutions on the Salesforce platform, and can implement OmniChannel, create Macros, and create custom apps to deliver world-class service as a Service Cloud consultant. Sound intense? Well, it is, which is why those who hold the certification regularly command six-figure salaries. Salesforce is currently the 7th-most in-demand IT skill in the world and this training can help you rise above the competition.
- Access 115 lectures & 10.5 hours of content 24/7
- Learn how to design & deploy solutions that support customer business processes & requirements
- Gain experience designing solutions using the Service Cloud functionality
- Develop the knowledge needed to implement multiple applications in common customer scenarios
The Salesforce Sales Cloud Consultant Certification will help you leap ahead of the competition and become massively in-demand for Salesforce partner companies. Salesforce’s most popular cloud solution is the Sales Cloud, and administrators and consultants are always in-demand. This course will help you ace the certification exam and push your career to brand new heights.
- Access 107 lectures & 11 hours of content 24/7
- Understand all of the core concepts found on the Salesforce Sales Cloud Certification Exam
- Create multiple Salesforce Sales Processes
- Configure Salesforce Lightning pages
- Explore extensive opportunity record types, stage customizations, & more
This course covers the basics of Salesforce and cloud computing, introducing you to the various certifications and career opportunities that are out there. You’ll also receive tips on how to get resume-building experience. This course is an excellent starting point for you to chart your course to a well-paying and satisfying cloud career.
- Access 17 lectures & 1.5 hours of content 24/7
- Get an introduction to the Salesforce platform & cloud computing
- Receive recommended next steps & resources to get on the fast track to certification
Salesforce has a huge range of functionality to help you make sales, manage customer relationships, market to new demographics, and much more. There is a dearth of experienced Salesforce administrators in the market, and this course will immerse you in the skills needed to lead a company’s Salesforce initiatives, both on desktop and mobile.
- Access 59 lectures & 6.5 hours of content 24/7
- Manage accounts effectively in Salesforce
- Market efficiently & measure marketing effectiveness in Salesforce
- Service client relationships & provide exceptional customer support
- Run your business from your phone w/ the Salesforce1 mobile app
- Analyze data & make smart decision using Salesforce reports & dashboards
- Understand the Salesforce Platform as a whole
In this course you’ll learn how to transition from the Salesforce Classic user interface to the brand new Salesforce Lightning Experience interface. You’ll cover the key UI components of Lightning Experience, as well as the key concepts and functions for marketing, sales, service, and analytics. Get up to speed with the newest tools and start using Salesforce like a pro!
- Access 34 lectures & 3 hours of content 24/7
- Navigate Salesforce Lightning Experience
- Close deals more effectively
- Service accounts in Lightning Experience
- Understand the new Sales Path better
- Set up new reports & dashboards in the new user interface
If you want to administer Salesforce in a professional environment, it’s hugely valuable to pass the Salesforce Administrator Certification Exam. This course covers each section of the Administrator study guide in-depth, providing examples in the interface, as well as hands-on experience so you can apply the concepts you’re learning. By course’s end, you’ll be ready to ace the test and launch a new career path.
- Access 77 lectures & 11 hours of content 24/7
- Understand all of the core concepts in order to pass the Salesforce Administrator Certification Exam
- Administer Salesforce like a pro
- Deploy Salesforce Lightning Experience
- Roll out Salesforce1 for a team
- Use SalesforceA for administrators
Structured after the official study guide for the Salesforce Platform App Builder Certification, this course covers every core concept you need in order to pass the exam. You’ll complete quizzes after each section of the course, develop an IMDb clone using Salesforce, and create external objects and data sources using Salesforce Connect and Heroku. All of this is just scratching the tip of Salesforce’s capabilities as you’ll see throughout this course.
- Access 195 lectures & 20 hours of content 24/7
- Understand all of the core concepts on the Platform App Builder Certification
- Build apps on the Salesforce Platform
- Set up security & access permissions on Salesforce
- Create workflow automation procedures in Salesforce
- Customize the Salesforce1 mobile app user interface, navigation & actions
- Configure a role hierarchy
- Develop apps on the new Lightning Experience interface
- Use the Lightning App Builder & Lightning components
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